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Disney's New Restaurant Policy Is Hard to Stomach
Posted by: Brad Tuttle, Tuesday, Oct 25, 2011, 3:02 PM

croppeddisney.jpg
Mickey & Minnie Mouse (jcronier/myBudgetTravel)
Walt Disney World guests will have to pay a fee if they make restaurant reservations and fail to show up.

As of October 26, the reservation policies at many of Walt Disney World's best restaurants are changing. A credit card number will be required for a reservation to be accepted, and if guests want to cancel the reservation, they must do so 24 hours in advance. If a party is a "no-show," or if the guest doesn't cancel in time, the card will be charged $10—per person. Yes, instead of a flat $10 per "no-show," Disney will charge $10 for each person in the party.

Reservation for six? You'll be charged $60 for failing to show up or cancel on time. This may well mean guests could wind up hungry and angry.

The Disney insider site WDWMagic reports that the policy will be in place at 19 Disney restaurants. Generally speaking, the restaurants with the new policy are the nicer, fine-dining type establishments. One example is the Contemporary Resort restaurant Chef Mickey's, which offers this head's up:

Cancellation Policy Updates, Begin October 26, 2011

To ensure consistent Guest service, a one-day cancellation policy will apply to new reservations at this dining venue beginning October 26, 2011. If a Guest cancels within one day of the reservation or if the dining party is a "no show" for the meal, a cancellation fee of $10 per person will be charged to the credit card used at the time of booking.

It goes without saying: If you make a dinner reservation at Disney, it's best to actually use it.

MORE FROM BUDGET TRAVEL:

The Completely Obsessive, Absolutely Indispensable Guide to Disney World

Confessions of a Disney Cast Member

Trip Coach: Walt Disney World

Reader Comments

I am fine with the new policy. Because reservations are made so far in advance, many people don't have the opportunity to dine at these restaurants. It is common courtesy to cancel if you don't want your reservation and this will other families an opportunity to be a part of the experience. It will also eliminate people from making reservations at multiple restaurants. Yes, you should be responsible and courteous.

Posted By Robin on October 26, 2011, 4:14 PM

I am fine with the new policy. Because reservations are made so far in advance, many people don't have the opportunity to dine at these restaurants. It is common courtesy to cancel if you don't want your reservation and this will allow other families an opportunity to be a part of the experience. It will also eliminate people from making reservations at multiple restaurants and deciding at the last minute where they want to go. Yes, you should be responsible and courteous.

Posted By Robin on October 26, 2011, 4:15 PM

No-Shows have been a real revenue problem for their most sought after restaurants. While I find this policy a bit problematic, I understand the fiscal necessity of it. And maybe it'll be easier for me to get last minute reservations now.

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Posted By orlando FL on April 9, 2012, 5:13 PM

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