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Technology fails travelers
Posted by: Nina Willdorf, Editor in Chief, Tuesday, Jan 4, 2011, 9:45 AM

I'm normally an enthusiastic advocate of smart phone technology as an aid to travelers, but a recent glitch in iPhone software is giving me pause.

Countless iPhone alarm clocks failed to go off on Sunday and Monday mornings, thwarting travelers' plans, as reported in the New York Times and the Wall Street Journal.

According to the Times:

"Erick Piller, a student who uses his iPhone as a primary alarm, said in an e-mail that he missed a scheduled flight [Monday] morning after Apple assured the media that the alarm would begin work again on Monday morning. 'I set a nonrepeating alarm for 3:30 a.m. Monday, but when I woke up by chance at 4 a.m., it hadn't gone off," Mr. Piller said. "I ended up missing a flight by 15 minutes."

I, myself was a victim of snoozefest2011, and almost missed an early morning flight out of Palm Springs on Sunday morning. My husband had diligently set two iPhone alarms for 4:30am (a 3G and a 3GS), neither of which went off. (We randomly woke up at 5am, thanks to our toddler, and just barely made our flight.) I rushed to blame my poor husband, but the blame lies with Apple, which experienced a similar problem with iPhone 4 during Daylight Savings Time.

Apparently, Apple is on the case, but bloggers around the globe were quick to devise workarounds. One quick solution, shared via Twitter (check the hashtag #iphonealarm), was to set a recurring alarm, as opposed to a one-off, non-repeating alert. That fix seemed to work for many—and as of this morning, reports are showing that alarms are again ringing—but for this particular technophile, I'm leaning toward regressing to old-school technology from now on: a trusty, old-school, properly ringing clock.

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Filed Under: tech savvy
Reader Comments

Interesting article, but aside from a 'glitch', was there an actual reason the alarms failed? Was it something about those dates in particular, a problem with syncing time, or what?

Posted By Neverwill on January 6, 2011, 11:42 AM

That's why I always travel with my trusty Timex wrist watch...with 3 alarms.

Posted By Becky on January 6, 2011, 12:46 PM

Here's my question: why would people only ever set one alarm?!? I have two repeating alarms on my cell phone, a bed-side alarm, and a clock radio alarm. And I still snooze for an average of 45 minutes every day! How could anyone get up after only hearing the alarm once?

Posted By Amanda on January 6, 2011, 5:14 PM

This particular site is certainly still one of my own favorites! Keep up the great work!

Posted By Michelle Thompson on March 22, 2011, 5:01 PM

Technology fails travelers - This Just In - Travel Blog - just great!

Posted By world clock on February 7, 2012, 7:55 PM

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